Deborah Bulcock speaking to a client via video conference

You’re here because you’re thinking of booking an enquiry call – or have already taken the plunge and have just scheduled one.

Here’s a short guide on what to expect and how best to prepare.

Enquiry Call: What It Is

In summary, this call is our 30-minute window to explore if we’re a good fit for working together.

Exploring:

A bit about you, your background and current position
What you are looking for support with – your goals, objectives, challenges, and obstacles
What’s brought you to enquire with me – why you think we’re a good match
Your preferences and needs when working with someone 1:1
How I could support you – what I can offer in terms of service and expertise
Budget, fees, and timing
And any questions you have for me

And doing it all in the confines of full confidentiality – the more honest our conversation, the better we can assess our fit.

From which we can decide if we’re proceeding to a proposal, if we need to speak again to continue exploring, or if it’s not right for us, for whatever reason.

Enquiry Call: What It Isn’t

It’s time to allay your fears – and mine! An enquiry call with me is not:

A pushy sales call designed to force you into signing up
Something which obliges you to purchase something from me
A pressured environment

Nor is it:

A coaching session – we’re exploring options here, not getting into coaching on your specific objectives
A cheeky way to free consultancy – you’d be surprised how many people have started an enquiry call with “well actually, I just want to pick your brains!”

Recommended Preparation

It’s amazing what can be achieved in 30-minutes. The effectiveness of our call can be enhanced by a little bit of preparation.

You will have already provided me with some information upon booking the call – thank you. I will have read that before we meet and likely had a look at your LinkedIn profile.

Here are some additional things you can think about, if you’re looking for some prompts.

How to best describe your objectives for working together – what you are hoping to achieve, why that’s important to you, what success looks like.
What’s getting in the way for you – the challenges and obstacles you are facing and how they affect you.
What you would value in a coach/partner – those things that are important for me to know about what works for you and what doesn’t.
The relevant aspects of your background and career – it’s likely there’s a rich back-story to where you are now – consider what’s most important for me to know in relation to your objectives and challenges.
What’s most important for you to know about me.

And then there a whole load of practical things, which may seem obvious, but I’ll mention them anyway

Protect and prioritise the time we have, so we can make the most of 30-mins.
Ensure Zoom is working on the kit you have available (if that’s difficult and you’d prefer a different platform, you can always send me an invite for the allotted time).
Do your homework on me – about me, my services, my blogs, or my LinkedIn profile for posts and recommendations – collectively you can get a good sense of who I am and what I’m about (all links below).

Of course, I’ll be prepared to take you through all of this, so don’t think it’s all sitting on your shoulders!